Skip to content
+43 (0) 2252 53169
Menu

Leak detection

Leak detection on heating systems in Vienna, Lower Austria and Burgenland

If you have to top up the heating every few days, the system is losing water – somewhere between the boiler, the manifold and the last metre of heating circuit in the screed. We narrow the loss down to one circuit and then locate the point, without opening up the floor on suspicion. The repair is carried out by your plumber, at the marked point. We cover Vienna, Lower Austria and Burgenland – a short journey, appointments at short notice and local knowledge. Report the pressure loss on +43 (0) 2252 53169 or in writing to office@cft.at, and we will settle the system, access to the manifold and the appointment.

Call us +43 (0) 2252 53169 Enquire about this service

Thermal image of a room with a bright heat trace on the wall, crosshairs reading 17.4 degrees and a radiator at the bottom left
Leak detection

What we do on site

Not every drop in pressure is a leak: an expansion vessel, a safety valve or air in the system produces the same picture. We check that first and only then narrow down circuit by circuit; the point found is marked and assigned to its heating circuit.

Describe this case

Key facts at a glance

MethodsPressure loss analysis over time, tracer gas, thermography on the heating circuit, circuit-by-circuit isolation at the manifold
Application rangeUnderfloor and wall heating, risers and distribution pipes, radiator connections, buried local district heating pipes
DurationTypically 1 to 3 hours
Result formatMarking on the screed or building element, photographic report
Service areaVienna, Lower Austria and Burgenland

For you as a private customer

The first sign is almost always the needle of the pressure gauge: it reads correctly after topping up and falls again afterwards. Sometimes a spot in the floor that feels warmer is added to the picture. Not every drop in pressure is a leak – a faulty expansion vessel, a leaking pressure relief valve or air in the system produce the same picture but cost a fraction. That is what we check first.

For you as a business

In housing developments, schools and commercial buildings, the narrowing down decides how much floor area has to be opened up: at the manifold each circuit is isolated individually, which reduces the area to be examined from the whole flat to a single room. Before that, causes on the plant side are ruled out, because not every drop in pressure is a leak. What is handed over is the assignment of the leaking circuit, the marking of the point found and the photographic report – the document that goes to the plumber and to the insurer.

How the job runs

1. Preliminary clarification. We ask about the type of system, its age, the type of heat emission and how often you top up. Please note down the pressure gauge readings with date and time before the appointment.

2. Preparation on site. The plant room, manifold cabinets and isolating valves have to be accessible and in working order.

3. Location. First the loss is confirmed and causes on the plant side are ruled out, then it is narrowed down circuit by circuit and finally the point is located. The point found is marked, photographed and assigned to its heating circuit.

4. Handover and check measurement. You receive the photographic report for your plumber and your insurer. Where a heating circuit is found not to be sound, we choose the method appropriate to the rate of loss in order to search for the leak. Because heating pressure and pressure drop can only be assessed over time and not in a single appointment, a check measurement is part of the method: we record the pressure trace again at a later date and compare it with the first trace. We announce the second appointment at the first one; it is charged separately according to time spent and travel.

Equipment and methods

Pressure loss analysis over time

Before anything else comes the preliminary check: is the heating losing water at all, or is something else behind it? The more precisely that has been settled in advance, the better. Where the suspect circuit is already known, we test in a targeted way and reach a result more quickly.

Testing is only possible on a system that has cooled down and is at room temperature – and that applies even when the circuit has already been narrowed down. If the system is still warm at the appointment, we flush it through on site; depending on the size of the heating system that takes several hours. Only after that is it prepared. Each circuit is then tested individually.

On request we take on the preliminary check ourselves. It then needs several check appointments at which the system is observed, before the pressure test proper and the search for the leak begin.

Tracer gas

The circuit is drained and filled with a test gas: its hydrogen content escapes even at the smallest defects, rises through screed and floor covering and is indicated at the surface by the gas detector; in the mixture used, the gas is not ignitable. Dense floor coverings and membranes deflect it sideways, so that the point of emergence can lie next to the defect.

Thermography on the heating circuit

If a single circuit is run warm while the others stay isolated, its route stands out in the thermal image, and a point of escape often shows as a zone of differing warmth. With thick screeds or carpet the route can only be made out faintly.

Circuit-by-circuit isolation at the manifold

At the heating manifold each circuit is isolated individually and it is observed which one does not hold the pressure. This step costs little and reduces the area to be examined from the whole flat to a single room; it requires an accessible manifold with functioning isolating valves.

Technician in dark work clothing and a red cap reads a hand-held meter, red pumps on branching pipework behind him

What you receive

You receive the assignment of the leaking circuit at the manifold, the marking of the point found and the photographic report with photographs and methods. Where thermography was used, the thermal images are enclosed – they show the pipe layout and help to avoid hitting a neighbouring pipe when opening up.

We show what we find.

Burst pipe on the heating, found with the thermal image – three real findings, plus the documented pressure test.

Thermal image: the run of the heating pipes stands out brightly on wall and floor
Tracing the run is part of the locating: only once the pipe is drawn can the fault be narrowed down.
Test pump with gas bottle and hoses, connected to the heating circuits of a cellar manifold
The documented pressure test: every circuit is pressurised, held and recorded one by one.
And this is what a find looks like: the fine mist at the old union – too small for a puddle, big enough for the daily top-up.
A screw lodged in a multilayer composite heating pipe, found during heating-system leak detection

Costs and effort

We do not state a figure, because the size of the system, the number of heating circuits, the floor build-up and accessibility determine the effort; we agree the cost range by telephone before the job. If water escapes from the heating system into the building, that is an escape of water – buildings insurance will then as a rule pay for the leak detection under trace and access cover, and our record is produced ready for submission.

Check measurements are part of the method but are an appointment of their own: they are charged separately according to time spent and travel. We say so beforehand, so that there is no surprise on the invoice.

Frequently asked questions

Should I top up before the appointment, or precisely not?

Please do not top up shortly before the appointment: an undistorted pressure trace is the best starting point. Note down the pressure gauge readings with the date instead.

Can the pressure drop occur without a leak?

Yes, more often than assumed. An expansion vessel that has lost its charge pressure, a dripping pressure relief valve or air in the system produce the same symptom – and are put right without any work on the screed.

Can measurements be taken in winter?

Yes. For the pressure test the system has to have cooled down in any case – in winter that means switching the heating off in good time before the appointment, otherwise we flush it through on site. For thermography a temperature difference is actually needed, and for the tracer gas measurement the circuit is drained and therefore temporarily cold.

Can a leak in underfloor heating be found without breaking open the floor?

The location work is non-destructive and is carried out from the surface. Opening up only happens after the marking, at one point, by your plumber.

Contact and opening hours

CFT Group GmbH, +43 (0) 2252 53169, Monday to Thursday 8:00–16:30, Friday 8:00–12:00. Outside office hours in writing to office@cft.at, and we will come back to you on the next working day.

Describe your case

Describe what you are observing.

Just describe what you see – add a photo, and we can often settle on the right method before we even call back.

What happens next

  1. We read your message and match the case to a method.
  2. We come back to you – usually with a question that shortens the appointment.
  3. We confirm the appointment and what it costs before anyone sets off.

Rather talk?
+43 (0) 2252 53169
Mon–Thu 8:00–16:30 · Fri 8:00–12:00

Describe your case

Fields marked Required must be filled in.

For example: The water meter is turning even though everything is closed. Or: The wall is going damp since the heating pressure started falling.

A few quick ticks – if you like

All optional. Tick whatever fits – several answers are fine. Whatever you don’t know, just leave blank.

Where do you suspect the damage?
Which signs apply?
How urgent is it for you?
Street and town are enough to start with.
Up to eight files, each up to 12 MB, 40 MB in total. JPG, PNG, HEIC, WebP or PDF. A photo of the damp patch, of the meter or a plan helps us a great deal.

Telephone or email – we need one of the two to answer you.

How we handle your details is set out in the privacy notice (in German).

We will come back to you. Your details go exclusively to dienstleistung@cft.at and are not passed on.

Describe your case.

Fastest by telephone – then we settle straight away which method fits and what you should prepare.

Call us +43 (0) 2252 53169

Outside office hours, write to office@cft.at.

We do not come to search. We are here to find.

The evolution of pipe and cable locating, from right to left: dowsing rod, probing rod, electromagnetic receiver, ground penetrating radar.