Cable faults · Low voltage
Cable fault location on low-voltage (LV) cables throughout Austria and southern Germany
A supply cable no longer delivers, the protective device has tripped, and the feeder stays dead. On low voltage there is usually only one measurement between suspicion and certainty – and on it hangs whether one excavation is opened up or half the route. CFT surveys in the fault, marks it on the surface and hands over a report that justifies the road opening. Jointing and repair remain with your own crew. Report the affected feeder on +43 (0) 2252 53169 or in writing to office@cft.at, and we will agree isolation, access and an appointment.
What we do on site
Measurement is carried out on the cable isolated and earthed at both ends; the switching operations are performed by the utility or by your works electrician. Insulation and resistance say first which cores have been affected. Prelocation, route survey and the narrowing down to the point at which the ground is opened follow – every step recorded.
Key facts at a glance
| Methods | Insulation and resistance measurement, time domain reflectometry (TDR), bridge measurement (Murray loop), Ley effect, sheath fault location on plastic-sheathed cables, surge and burn-down, cable identification in trench and cable tray |
|---|---|
| Application range | Buried low-voltage supply cables in the network and on operational sites: distributor cables, supply cables to buildings, installations and sub-distribution boards |
| Duration | At least two hours, thereafter by the hour. One to two faults are usually dealt with in the first two hours. |
| Result format | Damage report as a PDF |
| Service area | The whole of Austria from Traiskirchen; southern Germany, that is Bavaria and Baden-Württemberg, via CFT Group Deutschland GmbH, Lange Zeile 27, D-85435 Erding |
For you as a business
A low-voltage supply cable rarely serves just one customer. For utility companies, municipal utilities and local authorities what counts is therefore how quickly the position is established – and that the road opening can later be justified to the highway authority and to internal audit. We record the method, the measured distance and the confirmation obtained by pinpointing, so that the excavation instruction does not rest on a verbal statement. On operational sites there is a further point: a supply cable often feeds a single installation which stands still for as long as the measurement takes, so the appointment belongs in a production break.
How the job runs
1. Report and coordination. You report the outgoing feeder, cable type, length and fault pattern, and name who will carry out the switching operations. We clarify which cabinets and substations have to be accessible.
2. Isolation and earthing. The cable is completely isolated from both ends, secured against re-energisation and earthed – by the network operator or by your own electrician, in accordance with your operating instructions. CFT does not carry out switching operations.
3. Establishing the condition. Insulation and resistance are recorded core by core. This establishes which cores are affected, which type of fault is present, and whether measurement can continue directly.
4. Prelocation and line tracing. Time domain reflectometry, bridge measurement or sheath fault location gives the distance; in parallel the route is marked at the surface. Only distance and route together give a position.
5. Pinpointing and handover. The position is narrowed down, marked and photographed. From the road opening onwards, your cable jointer takes over.
6. Check measurement after jointing. The cable is cut for the repair; both resulting sections then belong to be measured for further fault positions before the supply is restored.
Equipment and methods
Insulation and resistance measurement
The first reading does not say where the fault is, but what one is dealing with. The insulation resistance of every core is measured against earth and against its neighbours, together with the conductor resistance. That is the point at which everything else is decided – and at the same time the documented condition of the feeder at the moment of failure, which you can take into your own operating records.
Time domain reflectometry (TDR)
A pulse travels through the cable, every discontinuity reflects it differently, and the instrument calculates the distance from the transit time. On a supply cable the trace is usually easy to read, because there are fewer joints between two cabinets than on a medium-voltage ring that has grown over decades. What it gives is a length along the cable – not yet a position on the ground.
Bridge measurement (Murray loop)
Bridge measurement needs no echo: it compares resistances instead of reflections and gives a distance even where reflectometry yields nothing. Where there is an earth fault on one core, the ratio of the lengths follows from the comparison with a sound core in the same cable. What is required is a reachable far end, a consistent cable construction throughout, and a fault of sufficiently low resistance.
Ley effect
Where the TDR trace remains ambiguous, the Ley effect helps to narrow things down. What is evaluated is how the applied signal behaves along the route: consistent up to the fault position, no longer beyond it. That is a narrowing down, not a pinpointing – it says on which section the ground is to be opened.
Sheath fault location on plastic-sheathed cables
A sheath fault is damage to the outer covering through which moisture reaches the screen. Location works via the voltage gradient: a pulsed DC voltage drives current through the damaged point into the soil, two earth spikes pick up the gradient at the surface, and directly above the fault it reverses. On sealed surfaces and over reinforcement the gradient is blurred.
Surge and burn-down to make the fault earth-sensitive
If the insulation value stays too high, the fault position yields nothing to measurement; it is then subjected to surge voltage and burned down until it becomes earth-sensitive. On low voltage this is not the normal case, but it does occur – and when it does, the feeder is completely out of service, because the neighbouring phases are frequently damaged as well. What that means for your supply, and what has to be in place beforehand, is set out in full on the page for medium voltage, where this type of fault predominates.
Cable identification in trench and cable tray
In the open trench several systems lie side by side, some of them live. Identification establishes which cable in the bundle is the one being sought before anybody cuts; if all the cables are of identical construction, your operations team has to be involved.
What you receive
You receive the fault position marked and a damage report as a PDF with the method, readings, distance, route and photographs – ready to be attached to the excavation instruction.
Costs and effort
There is no flat rate, because cable type, length of run, type of fault and accessibility determine the effort; we agree the cost range by telephone beforehand. In the network sector an insurer will not normally cover the location work.
The check measurement is included. If our measurement was wrong, we bear it. If it was correct and the excavation was simply too narrow or too shallow, we charge for the call-out – the measurement was not the reason.
Frequently asked questions
Who isolates and earths the cable?
The network operator or your own electrician – CFT does not carry out switching operations. Isolation from both ends including earthing is the condition on which any measurement takes place at all.
Does the feeder have to stay dead for the whole measurement?
Yes. Without isolation from both ends including earthing, no measurement is carried out. How long that takes depends on the length of the run and the type of fault; we give the time frame when the job is coordinated.
We dug and found nothing. Who pays for the check measurement?
We come back and measure again, that is part of the job. If our measurement was off, it costs you nothing. If it was correct and the search at the marking was simply too imprecise or too shallow, we charge for the call-out.
How does this differ from medium voltage?
In the fault pattern and in the consequences. On medium voltage high-resistance faults predominate, which have to be burned down first – with a shutdown that has to be prepared. On low voltage it is more often possible to measure directly.
Is the feeder sound again after the repair?
That is only established by the check measurement. The cable is cut for the joint, and both sections have to be checked – on aged feeders the fault found is often not the only one.
Related services
Cable fault location, medium voltage
The same measuring technique, but on the ring between the substations and with different consequences for supply.
Cable testing, low and medium voltage
When nothing has failed and the condition is to be assessed.
Cable fault location on street lighting networks
Lighting networks belong there, not here, because the ring is narrowed down column by column.
Network location and cable identification
When it is not a fault that is being sought but a missing route.
Describe the findings.
The more precisely you describe the findings, the more directly we can go to work. Plans, readings and photos help us settle the method in advance.
What happens next
- We read your message and match the case to a method.
- We come back to you – usually with a question that shortens the appointment.
- We confirm the appointment and what it costs before anyone sets off.
Rather talk?
+43 (0) 2252 53169
Mon–Thu 8:00–16:30 · Fri 8:00–12:00
Describe your case.
Fastest by telephone – then we settle straight away which method fits and what you should prepare.
Outside office hours, write to office@cft.at.